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Forever Foundry Announces Strategic Partnership with Netcall to Implement AI-powered workflows and customer experiences

  • Scott Seaborn
  • Apr 1
  • 3 min read

Updated: Apr 7


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31st February 2025: London

Netcall: AI-driven Process Automation and Customer Engagement


Welcome to a world of connected workflows and great experiences — crafted by you, valued by colleagues and loved by customers. With the Liberty platform, Netcall and Forever Foundry help you streamline operations, boost productivity and improve customer service.


“This partnership with Forever Foundry expands Netcall’s reach into new markets, while offering new levels of design thinking and creative strategy for our current customers. Together, we’ll drive the future of CX through intuitive, automated solutions that help businesses thrive in a digital-first world. Forever Foundry offer unparalleled expertise, unique insights and solutions which will help our customers to unlock their full potential.”

Clare Rafferty. Head of Business Development and Partnerships, Netcall


“We are super-excited to welcome Netcall as strategic partners. This collaboration opens up incredible possibilities for our clients. By combining our creative consultancy with Netcall’s leading technology, we’re empowering businesses to respond to the growing demands for personalised, agile CX and helping them to stay ahead in a competitive landscape.”

Scott Seaborn. CEO, Forever Foundry


Netcall is a UK-based enterprise software company specialising in digital transformation through their proprietary low-code and process optimisation solutions. The partnership between Netcall and Forever Foundry brings real value through 4 key deliverables:


1. Helping You Prioritise the Right Digital Investments

  • Challenge: Prioritising which digital initiatives will drive the most business value.

  • Solution: Forever Foundry’s ScoreCard tool, combined with Netcall’s Liberty Spark platform helps identify and validate your most valuable digital transformation targets while igniting your processes and ensuring that Netcall solutions align with your most pressing business needs.

  • Value to You: Ensures that we focus on the highest-value automation, AI, and process operational digital initiatives for your unique business situations, accelerating ROI.


2. Aligning Business and IT Teams for Digital Success

  • Challenge: Business and IT teams can lack alignment on digital transformation priorities.

  • Solution: Forever Foundry’s Slid3rs tool, coupled with Netcalls Liberty Create platform enables you to align your teams by collaboratively analysing 36 data points per Netcall target application (18 business criticality + 18 technical complexity data points.)

  • Value to You: In just one day with your team, we guarantees a clear, precise, data-driven heatmap that ensures your Netcall investments align with your business strategy and technical feasibility.


3. Company-wide Alignment on Operational Digital Improvement and Execution

  • Challenge:  Slow decision-making and implementation for modernisation initiatives.

  • Solution: The FlowRoom® experience provides your stakeholders with an immersive, collaborative environment where they can rapidly align, strategise, and make informed decisions.

  • Value to You: Speeds up digital transformation initiatives, reducing bottlenecks and ensuring faster return on investment for Netcall solutions.


4. De-Risking Digital Transformation and Increasing Adoption

  • Challenge: Many enterprises invest in digital technologies without a clear success framework.

  • Solution: Forever Foundry and Netcall together, provides you with a structured, AI-powered value mapping process that ensures digital solutions are successfully implemented and deliver measurable impact.

  • Value to You: Reduces your risk and maximises the ROI of Netcall solutions.


Final Takeaway: Strategic Low-Code Transformation


By integrating Forever Foundry’s Process with Netcall, we are promoting:


✅ Clarity on where to focus your digital investments

✅ Better alignment between your business and IT teams

✅ Faster decision-making and execution of your modernisation efforts

✅ De-risked digital transformation with structured, AI-driven prioritisation

✅ A complete strategy-to-execution approach that enhances your business value proposition


This partnership not only increases the success rate of your digital initiatives but it also strengthens your role as an internal strategic transformation leader for your business. 🚀




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